Frequently Asked Questions

Call (865) 324-0741 and dispatch will ask about your project, recommend a size, and set a delivery day. Maryville, Alcoa and Eagleton Village can often be scheduled same day; other towns typically get next-day or a set delivery window.

The standard rental period is about 7 days. If you need more time, call before the pickup date — MRC can extend the rental for a daily or weekly rate instead of charging a surprise late fee.

Once you call to schedule pickup, or the rental period ends, the driver returns, hauls the loaded container away, and disposes of it. The flat rate you were quoted covers that trip, so there's no separate disposal bill.

No — moving a loaded roll-off yourself risks damaging your driveway, your yard or the container itself. If it needs to be repositioned, call and the driver will handle it.

Most residential and job-site rentals sit entirely on private property — a driveway, yard or parking area — which keeps things simple. If there's no room and the container has to sit in the street or on a sidewalk, mention that when you call, since it changes what's allowed.

Not if the dumpster sits entirely on private property — a driveway, curb apron or job site. If it has to sit in the public right-of-way, such as a street or sidewalk, the City of Maryville may require a temporary permit, and MRC's team can help walk you through that process.

We have not been able to verify a specific municipal permit rule for these towns, so rather than guess, we recommend calling your town or county office before your delivery date to confirm what's required if the container will sit in the right-of-way.

A loaded roll-off is heavy, so placement matters. Let the driver know if you're concerned about pavers, a newer driveway or a septic field, and boards can be placed under the rails to help spread the weight.

Maryville, Alcoa, Rockford, Townsend, Louisville, Friendsville, Walland, Eagleton Village and Greenback — nine towns covering Blount County and the surrounding area, including Greenback just across the line in Loudon County.

Yes. Townsend and Walland, both along US-321 toward the Smokies, are regular delivery areas — useful for renovation projects and cabin or rental-property turnovers near the park entrance.

Greenback, in Loudon County, is the farthest and most rural town MRC regularly serves. If you're outside the nine-town service area, call and dispatch can tell you whether delivery is possible.